Plans and billing
Subscription plans, pricing, free trial, billing, refunds, promo codes, and how to change your plan.
18 articles
Plans and pricing
Compare Tradecopia plans, understand what is included, and review billing and refund policy.
- What plans does Tradecopia offer?An overview of Tradecopia's three subscription plans — Pro, Pro+ Lite, and Pro+ — with pricing and links to detailed articles.
- Should I choose Tradecopia Pro+ Lite or Pro+?How to choose between Tradecopia's two web plans, Pro+ Lite and Pro+, based on how you trade and your capacity needs.
- Can I run Tradecopia on more than one device or share my subscription?How Tradecopia licensing works across devices: one active instance per license, switching devices, and why subscriptions can't be shared.
- What's the difference between Tradecopia Pro, Pro+ Lite, and Pro+?A side-by-side comparison of all three Tradecopia plans to help you understand what each includes and how they differ.
- What is Tradecopia Pro desktop?An overview of Pro desktop, Tradecopia's locally installed plan — how it runs on your machine, what it includes, and how to start.
- What is Tradecopia Pro+ LiteAn overview of Pro+ Lite, Tradecopia's entry-level web plan — what it is, what it includes, and how it differs from Pro and Pro+.
- What is Tradecopia Pro+An overview of Pro+, Tradecopia's web plan — what it is, what it includes, and how to access it.
- How Tradecopia subscriptions, billing, and refunds workTradecopia's pricing plans, free trial, promo codes, billing management options, and refund policy.
Free trial
How the 7-day free trial works, what happens at expiry, and trial eligibility.
Managing your subscription
How to change your plan, handle failed payments, request refunds, and cancel.
- How do I change my Tradecopia plan?How to upgrade or switch your Tradecopia plan via the portal, what happens to your settings, and when the change takes effect.
- What to do when your subscription payment failsWhat to check when a Tradecopia subscription payment fails and how to resolve it.
- How to request a refund for your Tradecopia subscriptionTradecopia's refund policy, when exceptions may be considered, and how to submit a refund request.
- Cancelling your Tradecopia subscriptionHow to cancel your Tradecopia subscription and what happens to your access after cancellation.
- Why can't I access Tradecopia after paying or renewing?What to check if Tradecopia shows no active membership, a session error, or won't let you in after you paid or renewed.
- Why you're seeing two charges for one subscriptionWhat to do if you see two charges or a duplicate charge for one Tradecopia subscription, and how the extra charge is reviewed.
Discounts and promo codes
How to apply promo codes, returning subscriber discounts, and post-trial offers.
- Promo code not applying at checkoutHow to apply a Tradecopia promo or affiliate code, and what to do when the code field isn't shown or a code won't apply.
- How to get a discount as a returning Tradecopia subscriberKeeping a discontinued Basic Plan, and how to get a discount when you resubscribe or move to Pro.
- Applying a discount after your free trialHow to apply a promo code if you missed it during your free trial or were charged before the discount was applied.