Managing your subscription
How to change your plan, handle failed payments, request refunds, and cancel.
6 articles
- How do I change my Tradecopia plan?How to upgrade or switch your Tradecopia plan via the portal, what happens to your settings, and when the change takes effect.
- What to do when your subscription payment failsWhat to check when a Tradecopia subscription payment fails and how to resolve it.
- How to request a refund for your Tradecopia subscriptionTradecopia's refund policy, when exceptions may be considered, and how to submit a refund request.
- Cancelling your Tradecopia subscriptionHow to cancel your Tradecopia subscription and what happens to your access after cancellation.
- Why can't I access Tradecopia after paying or renewing?What to check if Tradecopia shows no active membership, a session error, or won't let you in after you paid or renewed.
- Why you're seeing two charges for one subscriptionWhat to do if you see two charges or a duplicate charge for one Tradecopia subscription, and how the extra charge is reviewed.