For Tradecopia to copy trades, four conditions must be true at the same time. If any one of these is not met, replication will not occur — either entirely or for the affected accounts.

You might need this article if:

Tradecopia must be running on your computer and connected to the internet. It is a local desktop application — there is no background service or cloud fallback.

If the app is closed, your computer goes to sleep, or the session drops, replication stops entirely until the app is active and reconnected.

Replication cannot occur retroactively. Any trades placed while the app was offline are permanently missed.

What to check:
- The app is open and not minimised to a crashed or frozen state
- The app shows an active session — not a reconnecting or loading state
- Your computer has not gone to sleep or had its network adapter suspended

Pro+ Lite and Pro+ users: Condition 1 does not apply to you. On cloud plans, Tradecopia runs continuously on the cloud regardless of whether your device is open. Conditions 2, 3, and 4 still apply.

For the Condition 1 failure scenario, see Why didn't Tradecopia copy my trades when the app was offline?.

Every account involved in replication — your leader and all followers — must have an active, established broker connection in Tradecopia.

A connection that has been added but is not currently connected will prevent replication for every account under that connection. A failed or disconnected connection affects all accounts grouped under it simultaneously.

What to check:
- All connections are added and show as active — not merely configured
- Credentials are valid and not expired
- The broker platform is reachable and not undergoing maintenance
- No firewall or network policy is blocking the connection

Failure pattern: If a connection goes down mid-session, all followers on that connection stop receiving trades at the same moment. This is a reliable signal that the cause is at the connection level rather than an individual account or group setting.

For connection troubleshooting, see Broker connection troubleshooting. For the specific scenario of followers stopping mid-session, see Why are some follower accounts not receiving trades?.

A copy group must exist that explicitly links your leader account to your follower accounts. Having active broker connections alone is not sufficient — accounts must be assigned to a group for replication to occur.

Within the group, verify:
- The correct account is designated as the leader
- All intended follower accounts are assigned to the group
- Replication is enabled at the group level
- Replication is enabled for each individual follower within the group
- No follower has been halted by a Position Reconciler breach, which disables replication for that follower

For full copy group setup guidance, see How to create and configure a copy group.

The instrument being traded on your leader must be available and active on your follower's broker. If the instrument is unavailable or unrecognised on the follower side, the replication attempt will fail silently for that follower.

This becomes particularly relevant during:
- Futures contract rollovers — when the active contract changes and leader and follower are on different contract cycles
- Prop firm account restrictions — some prop firm accounts limit the instruments that can be traded
- New instrument launches — an instrument active on one broker may not yet be available on another

Use this table to narrow down the cause based on what you are experiencing:

Before reaching out, verify all four conditions are met: