Some antivirus tools flag newer or less widely recognised desktop apps by default. If yours flags the Tradecopia installer, this is a common false positive, and it is safe to allow. Here is how to install Tradecopia smoothly.
You might need this article if:
Your antivirus flagged or blocked the Tradecopia installer
The download was removed or moved after you saved it
You want to install Tradecopia without your antivirus interrupting it
Why this happens
Antivirus tools sometimes flag new or less common applications automatically, before an app becomes widely recognised. It does not mean anything is wrong with Tradecopia. It is a routine false positive, and allowing the app is a normal step when installing new software.
How to install it smoothly
You can allow Tradecopia in your antivirus in a few simple steps:
Before downloading, pause your antivirus for a moment.
Download the Tradecopia installer, then add the folder you saved it to as an allowed or trusted location in your antivirus, so it is not scanned.
Run the installer to install Tradecopia.
After installing, add the folder Tradecopia was installed to as an allowed location, and add the Tradecopia application itself as a trusted app.
Turn your antivirus back on once you are done, and Tradecopia will run as normal.
Prefer a hand with it?
If you would rather not do this yourself, contact the Tradecopia support team. We can arrange a one-on-one session to walk you through it, or set it up with you directly if you are happy for us to connect.
Related articles
How do I download and install Tradecopia desktop? — the standard download and install guide
How to reinstall Tradecopia or do a clean reset — if you are reinstalling and hit the same flag